DEBT RECOVERY AGENCY & MANAGEMENT

Sri Sai Dhanada Enterprises - Debt Recovery & Collections Agency in Visakhapatnam

Sri Sai Dhanada Enterprises (widely known as SSD Enterprises) is a professional debt-recovery and collections agency serving leading Banks & NBFCs across Andhra Pradesh, Telangana & Odisha - built on two decades of field-tested experience and an unwavering belief that “Quality attracts Clients.”

COLLECTIONS DEBT RECOVERY SKIP TRACING VERIFICATIONS
2006
Experience Since
₹400 Cr+
Monthly Portfolio
260+
Professionals
10
Branch Network
Company Profile — Andhra Pradesh | Telangana | Odisha

Branch Locations Across India

Tap or hover on any pin to view location details

Map of Sri Sai Dhanada Enterprises branch locations across Andhra Pradesh, Telangana and Odisha
VISAKHAPATNAM (HEAD OFFICE)
INTRODUCTION

A Word to Our Partners

To The Manager,

Sir / Madam,

We are pleased to enclose a brief profile giving complete details about our background and our present activities. We have endeavoured to furnish all the information you may require; should you need any further details, please do contact us.

If we are likely to be considered, we shall be happy to meet you at your convenience for a discussion. Thanking you, and assuring you the best of our attention at all times.

Very truly yours,

For SRI SAI DHANADA ENTERPRISES

S. Mohith | Proprietor

CORPORATE IDENTIFICATION

Registered Business Details

LEGAL NAME Sri Sai Dhanada Enterprises
CONSTITUTION Proprietorship Firm
INDUSTRY Debt Recovery, Collections & Management
HEAD OFFICE D.No. 39-11-5, Sri Srinivasa Towers, AXIS Bank Upstairs, 4th Floor, Murali Nagar, Visakhapatnam – 530007
ABOUT US & OUR LEGACY

Two Decades of Trusted Recovery

Quality Collections & Debt Recovery for Banks and NBFCs

Our journey began under the name SR Enterprises, which over the years grew to become a synonymous term across Andhra Pradesh for quality collection reporting for almost every leading NBFC and Bank. With experience dating back to 2006, we deployed a workforce of around 100 executives managing portfolios of up to ₹400 crores per month for the region's foremost financial institutions.

After a brief, deliberate pause, we returned with renewed vigour as SSD Enterprises — formally established in 2021. Under the banner of Sri Sai Dhanada Enterprises, we carry forward the same standards that earned our reputation, combining seasoned leadership with a modern, technology-enabled recovery operation. Our guiding philosophy remains unchanged: “Quality attracts Clients.”

2006
Experience Since
2021
SSD Established
₹400 Cr+
Monthly Portfolio
260+
Professionals
14+
Bank Partners
10
Branch Network
OUR NATIONAL FINANCIAL PARTNERS
ICICI Bank Logo ICICI Bank (All Products)
SBI Logo State Bank of India
Axis Bank Logo Axis Bank
RBL Bank Logo RBL & BRBL
IDFC First Logo IDFC First Bank
Home Credit Logo Home Credit
Kinara Capital Logo Kinara Capital
Lendingkart Logo Lendingkart
Piramal Finance Logo Piramal Finance
Navi Logo Navi
TVS Credit Logo TVS Credit
IARC Logo IARC & One Card
MANPOWER & HIERARCHY

A Disciplined Recovery Force

260+ professionals across field & tele-calling operations

Sri Sai Dhanada Enterprises has built a large and highly-disciplined recovery organisation, structured to execute on-field collections and tele-calling activities seamlessly. Team Leaders and Supervisors report directly to the Manager, ensuring real-time oversight, data integrity and immediate escalation handling.

ORGANISATIONAL HIERARCHY
Level 1: Proprietor / Management
Level 2: Operational Manager
Level 3: Manager
Level 4: Team Leaders / Supervisors
Level 4: Team Leaders / Supervisors
Level 5: Field Executives (100)
Level 5: Tele Callers (140)
18
Team Leaders
06
EDP / Front Office
100
Field Executives
140
Tele Callers
SSD Enterprises operations floor with recovery team at work
OUR PEOPLE ON THE GROUND

Teams Across Our Branch Network

Trained recovery teams operating from ten locations in AP, Telangana & Odisha

SSD Enterprises team at the Vijayawada branch, Andhra Pradesh
1. Vijayawada
SSD Enterprises team at the Warangal branch, Telangana
2. Warangal
SSD Enterprises team at the Karimnagar branch, Telangana
3. Karimnagar
SSD Enterprises team at the Guntur branch, Andhra Pradesh
4. Guntur
SSD Enterprises team at the Secunderabad branch, Telangana
5. Secunderabad
SSD Enterprises team at the Nellore branch, Andhra Pradesh
6. Nellore
SSD Enterprises team at the Visakhapatnam head office
7. Visakhapatnam - Madhavadhara
SSD Enterprises team at the Kadapa branch, Andhra Pradesh
8. Kadapa
SSD Enterprises team at the Visakhapatnam Madhavadhara II branch
9. Visakhapatnam - Madhavadhara II
SSD Enterprises team at the Bhubaneswar branch, Odisha
10. Bhubaneshwar - Odisha

A unified, standards-driven workforce of 260+ professionals — every branch trained to the same compliance, conduct and reporting protocols.

WHAT WE DO

Our Core Services

Specialists in field & tele-recovery and on-ground verification

SERVICE 01

Collections & Debt Recovery

End-to-end receivables recovery for Banks & NBFCs across every delinquency stage — from early-bucket reminders through hardcore 180+ and written-off pools. Our blended model pairs a 140-seat tele-calling centre with 100+ trained field executives to deliver measurable, fully compliant resolution at scale.

All products — Credit Cards, Personal, Business & Consumer-Durable loans
Complete bucket coverage: X, 2, 3, 4, 5, 6 & 180+ DPD
On-field collections + dedicated tele-calling centre
Daily MIS, instant receipts & client-ready recovery reporting
Bkt X Bkt 2-3 Bkt 4-5 Bkt 6 180+ DPD
SSD Enterprises tele-calling floor for bank and NBFC collections

SERVICE 02

Verifications & Skip Tracing

Accurate on-ground verification and intelligence-led skip tracing to locate non-contactable and absconding customers. We combine physical field visits, tele-verification and privileged public-database access to re-establish contact and unlock stalled recoveries.

1
Physical & Tele Verification Residence & office address confirmation
2
KYC Validation Identity, document & transaction checks
3
Skip Tracing Social-engineering & public lookups
4
Trace Report Verified location handed to recovery team
SSD Enterprises field executives fleet for on-ground verification and collections
OPERATIONS & FRAMEWORK

Structured Job Responsibilities

Seamless workflows across specialised departments

Front Office
  • Personnel activities of field executives
  • Grooming the field executives
  • Customer support & resolution
  • Recruiting & training field staff
Back Office
  • Instructing the supervisors
  • Checking EDP department work
  • Maintaining recovery targets
  • Signatory authority of all receipts
  • Controlling the tele-calling process
  • Skip tracing using modern technology
EDP Department
  • Mail downloads
  • Report generation
  • Electronic liaison with clients
  • Real-time data integrity checks
RECOVERY WORKFLOW LIFECYCLE
01Portfolio Allocation
02Tele-calling & Skip Trace
03Field Visit
04Collection & Receipt
05Reporting to Client
OPERATIONAL ASSETS

Advanced Infrastructure

Capital-heavy facilities & high-capacity workspaces

100
Field Executives
Fleet
Two-Wheelers
08
Landlines
160
Computers
140
Tele Stations

Capacity to handle 15 lakh+ outbound calls per month, supported by primary-rate (PRI) interface lines and proprietary collection-tracking software.

SSD Enterprises tele-operations centre infrastructure SSD Enterprises recovery centre infrastructure details
CLIENT PORTFOLIO

Anchored by ICICI Bank

Comprehensive operations across all products

FLAGSHIP CLIENT Full AP + TG Jurisdiction

ICICI Bank — All Products

We manage multiple loan portfolios and DPD buckets for ICICI Bank — Credit Cards, Business Loans, Personal Loans and Consumer Durable loans — deployed across all territories of Andhra Pradesh, Telangana & Odisha.

CREDIT CARDS POOL ₹45 Cr
BUCKET COVERAGE Bkt X-6
PL 180+ POOL ₹5 Cr
REGIONAL COVERAGE AP + TG

Private Bank & NBFC Pools

Axis Bank Credit Cards · PL · BL
₹14 Cr
X Bucket · 180+ · Overall AP
Lendingkart Business Loans
₹14 Cr
30 & 180+ DPD · Overall Andhra Pradesh
BRBL Bank Credit Cards
₹10 Cr
Bkt 2, 4, 5, 6 · Vijayawada · Vizag · Guntur
Kinara Capital Business Loans
₹10 Cr
Overall Andhra Pradesh
IDFC First — Guntur PL Cross-Sell
₹9 Cr
X Bucket · 1,200 active cases · Guntur
RBL Bank Credit Cards
₹7.5 Cr
Bkt 2, 4, 5, 6 · Vijayawada · Vizag · Guntur
IDFC First — Vizag PL Cross-Sell
₹2 Cr
X Bucket · 300 active cases · Visakhapatnam
PORTFOLIO MANAGEMENT

Recovery Statistics at a Glance

Active pools & case volumes across our partner network

Client Segment Bucket / DPD Approx. Pool Coverage
ICICI Bank Credit Cards Bkt X, 2, 3, 4, 5, 6 ₹45 Cr AP & Telangana
ICICI Bank Business / Personal / CD Loans Bkt X · 180+ ₹7 Cr AP & Telangana
BRBL Bank Credit Cards Bkt 2, 4, 5, 6 ₹10 Cr VJA · Vizag · Guntur
RBL Bank Credit Cards Bkt 2, 4, 5, 6 ₹7.5 Cr VJA · Vizag · Guntur
SBI Consumer Durable · 180+ CD2 · 180+ ₹16 Cr Overall AP
Lendingkart Business Loans 30 & 180+ DPD ₹14 Cr Overall AP
Axis Bank Credit Cards · PL · BL Bkt X · 180+ ₹14 Cr Overall AP
IDFC First Bank PL Cross-Sell X Bucket ₹11 Cr Guntur · Vizag · Bhubaneshwar
Kinara Capital Business Loans Mixed ₹10 Cr Overall AP
Piramal Finance Personal Loans Bkt 2, 4 ₹8 Cr ~240 cases
TVS Credit Personal Loans Bkt 4, 5, 6 & 180+ ₹8 Cr ~1,800 cases
Navi Personal Loans 30 – 180+ DPD ₹7 Cr ~900 cases
IARC Personal Loans 180+ DPD ₹7 Cr ~2,000 cases
Home Credit Business Loans 180+ ₹5 Cr Visakhapatnam
TOTAL ACTIVE PORTFOLIO UNDER MANAGEMENT ₹160 Cr+ AP, Telangana & Odisha

Figures represent approximate live pool sizes across active mandates and are subject to monthly allocation. Our infrastructure scales to absorb additional portfolios on short notice.

COMPLIANCE & ETHICS

A Zero-Tolerance Culture

RBI-aligned conduct, data security & fair-practice discipline

01 Sharing customer information with third parties
02 Unprofessional or threatening language on calls
03 Calling from unauthorised / non-recorded lines
04 Mobile phones on the calling floor
05 Disclosure of customer IDs or passwords
06 Communicating via personal social media / messenger
07 Data sharing without password protection
ZERO TOLERANCE
DATA SECURITY · FAIR PRACTICE · INTEGRITY
Proven KYC Track Record

Established KYC-verification experience for leading Banks & NBFCs — enabling our clients to accurately identify, verify and monitor customers and related transactions with full confidence and compliance.

RBI Fair Practices Code
Fully Adhered
100% Recorded Lines
Every Call Logged
Data Confidentiality
Secured & Encrypted
Audit-Ready MIS
Transparent Reporting
WHY CHOOSE US

Unmatched Experience & Credibility

Built on trust, professional systems & field-tested experience

A

Led by a veteran with solid, successful experience in debt recovery and management.

B

Equipped with infrastructure to handle projects of any scale confidently.

C

Trained, talented & committed administrative and field staff at every level.

D

Thorough compliance knowledge of all legal, RBI and standard debt-recovery regulations.

E

Professional & transparent — operated in an extremely systematic and fully transparent manner.

F

Deep risk & debt expertise, with active interaction alongside well-branded banking professionals.

20 yrs
Field Experience
14+
Bank & NBFC Mandates
11
Manager References
100%
RBI-Compliant
REFERENCES & CREDIBILITY

Manager References

Verifiable references from our partner banks & NBFCs

ICICI BANK
Mr. Madhu Babu
ICICI Bank · Manager
ICICI BANK
Mr. Sai
ICICI Bank · Manager
ICICI BANK
Mr. Ramanathan
ICICI Bank · Manager
ICICI BANK
Mr. Althaf
ICICI Bank · Manager
AXIS BANK
Mr. Lokesh
Axis Bank · Manager
AXIS BANK
Mr. Hari Krishna
Axis Bank · Manager
AXIS BANK
Mrs. Geetha
Axis Bank · Manager
AXIS BANK
Mr. Balasubbaraju
Axis Bank · Manager
RBL BANK
Mr. Shivaji
RBL · Manager
RBL BANK
Mr. Uday
RBL · Manager
NAVI
Mr. Ashok
Navi · Manager
NETWORK PRESENCE & CONTACTS

Head Office & Regional Network

Visakhapatnam HQ & nine regional branches across AP, Telangana & Odisha

HEAD OFFICE — VISAKHAPATNAM

Visakhapatnam

D.No. 39-11-5, Sri Srinivasa Towers, AXIS Bank Upstairs, 4th Floor, Murali Nagar, Visakhapatnam – 530007

Contact: S. Govinda Rao
Mobile: 92908 65555
REGIONAL BRANCHES
Vijayawada
Warangal
Karimnagar
Guntur
Secunderabad
Nellore
Kadapa
Madhavadhara II
Bhubaneshwar
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